Our Privacy Policy

This privacy policy sets out how Medco Ltd uses and protects any information that you give us when you use this website. It tells you: 

what information we collect about you

how we may use it

the steps we take to ensure it is kept secure

We also explain your rights and how to contact us.

Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

What information do we collect?

We may collect the following information:


contact information including email address

demographic information such as postcode

What we do with the information we gather?

We may use the personal information gathered in our normal course of business primarily to provide the products, services, offers or news you have requested, and also for administration purposes, with your consent, as follows:

to confirm identification when you contact us

to dispatch orders placed by you with our couriers

to keep you informed of any special offers or promotions that we believe might interest you

to communicate with you if any products or services you have requested are unavailable

for credit assessment

to review the conduct of and to administer/operate your accounts

for statistical analysis, including automated techniques

for record-keeping purposes

for market research

to track activity on our website

to improve and monitor our customer service to you

to prevent crime and fraud

for any other purposes deemed necessary for business

Keeping your data secure

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclosing data to service providers

To provide our products and services, we may need to pass information on to our agents and sub-contractors or appoint other organisations to carry out some of the processing activities on our behalf, such as mailing houses or printers.

In such cases, we will request your approval to do so, and ensure that your information is protected and used in accordance with this privacy policy. 

We may also disclose information to investigating authorities such as the police, and customs and excise, or if required to do so by law.

Transfer of data outside the European Union

We may need to transfer your personal data outside the European Union in order to provide you with the services and products you require. Some of these countries may not have laws that protect privacy rights as extensively as in the European Union. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is protected and that we only deal with suppliers outside the EU who are GDPR-compliant and have policies in place to protect your data.

The use of cookies

Cookies are small data files stored on your computer, mobile phone or device. They may be placed on your device when you visit a website or open a marketing email.

Medco Ltd uses cookies for a variety of reasons, such as to remember your preferences when you visit our site, tailor your visit or monitor traffic to enable us to improve our site.

We also set third-party cookies to allow you to easily link to third parties you may be subscribed to, such as Facebook or X (formerly Twitter). We do not control these cookies and how your information may be used, so please visit the third parties’ websites for more information on these cookies.

Changing your personal information

If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please contact us at info@medco.ie. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal data and your rights to access it

We will never sell, distribute or lease your personal information to third parties. We will only pass on your personal information if we are required by law to do so.

You may request details of personal information that we hold about you, under the Data Protection Act 1998 and GDPR 2018.

You have a right to receive a copy of the personal data that we hold about you. To obtain a copy of such personal information, please write to: Data Protection Officer, Medco Ltd, Killarney Road, Macroom, Co. Cork, P12 A308, or call 026 41681 and ask for a Subject Access Request Form.

Changes to this privacy policy

This policy is effective from 25 May 2018.

Medco Ltd may change the privacy policy occasionally. If we do so, we will post the changes on this webpage so that you can be aware of the changes.

A hard copy of the policy is available from the Data Protection Officer, Medco Ltd, Killarney Road, Macroom, Co. Cork, P12 A308. 

Any revised policy will apply only to data collected after the new policy comes into effect.

Any questions?

If you want to look further into our privacy policy or have any concerns, you’re welcome to get in touch with us by calling 026 41681, emailing us at info@medco.ie, or filling in the contact form.